Posts

Showing posts with the label Ebay customer care

Ebay order not deliver?

Image
Ebay order not deliver? If your item hasn't arrived yet it may still be in transit, so the first thing to do is to check the order's shipping information in in your Purchase history by. (Go to  Check delivery information  ) You'll be able see the item's expected delivery date, and the address it's being sent to. Check delivery information What to do if your item is being shipped to the wrong address If the shipping address you provided during checkout is incorrect, select  Contact the seller  on the order's delivery information page and see if they'll cancel the order. They can then relist the item for you to repurchase with the correct address. If the seller has already shipped the item, they won't be able to change the shipping address. If possible, we recommend trying to collect your package from the original address. Let the seller know your item hasn't arrived If the estimated delivery date for ...

Retracting a bid and Automatic bidding

Image
Retracting a bid If you've made a mistake when bidding on an item, you can retract your bid in certain circumstances. Whenever you place a bid, you're agreeing to buy the item if you win the auction. However, in some situations you can retract your bid. Keep in mind that you can't always retract a bid once it's made –if you're not able to retract your bid, you can also try  contacting the seller  to see if they'll cancekl your bid for you. When you can retract a bid You can retract a bid if: The seller significantly changed the description of the item You accidentally bid the wrong amount. For example, you meant to bid $20, not $200. In this case, enter the price you intended to bid as soon as you've retracted the incorrect bid You can't reach the seller. For example, you sent the seller an email and it comes back undeliverable, or you tried calling the seller and the phone number doesn't work As well as the above, ...